Order Processing Time
All orders will be disposed of 2-3 working days after we receive the order, (excludes freight orders and items that have stated lead times, excludes non-clearance or scratch and dent orders. Applies to current items in stock at the warehouse. If Power Guidance needs to contact you to validate or amend your order or payment information in order to collect payment your shipment could be delayed. Order processing means your package is packaged and ready prior to the last scheduled pickup to send. )
Power Guidance website (hereinafter referred to as the website/ we/ our) is open to the USA, UK, France, Italy, Germany, Spain, and Canada. And the USA with a free shipping policy, for the rest of the region, we will charge part of the freight in addition to the products available in the local warehouse.
Courier Service＆Warehouse Address
Our products will be third-party fulfilled by Amazon, here are some addresses of our local warehouse, we have got more than 500 warehouses all over the world, you can contact us to get full warehouse addresses.USA: Muse Paintbar 329 Greenwich Street, New York, NY, 10013, US(GGE7)
UK: Roebuck Lane, Smethwick, West Midlands, B66 1BY, GB(DPD)
France: Building II ZAC Ies Portes de Provence MONTELIMAR, 26132, FR(MRS1-26132)Italy: Via Palianese Colleferro, Rome, Italy, 34, IT(FCO2)
Germany: Amazon Fulfillment Germany Gmbh,Havellandstraße 5,, Brieselang, Brandenburg, 14656, DE(BER3)
Spain: Carrer de la VERNEDA 22 MARTORELLES Spain(BCN2)
Canada: 5225 Boundary Road, Navan, ON, K4B 0L3, CA(YOW1)
Delivery Time
You can check your tracking number on the order page after we send the package, and then you can grasp the real-time status of your order by searching the tracking number. Tracking My Order
Express such as DHL, FedEx, UPS, and TNT take about 5-12 business days, for details, please refer to the table below. However, there are a variety of situations that parcels may encounter in transit, all of which may have some impact on the precise delivery time.
Please note, Power Guidance cannot be responsible for delays due to weather, power outages, or any other acts of nature beyond our control.
| Country/ Region | Delivery Time | Weight |
| United States | 3-5 working days | ＞2kg |
| 5-7 working days | ＜2kg | |
| Canada/ UK | 4-7 working days | ＞2kg |
| 7-15 working days | ＜2kg | |
| 15-40 working days | ＜0.5kg | |
| France/Germany/Italy/ Spain | 4-7 working days | / |
| France/Germany/Italy/ Spain | 15-30 working days | / |
Additional Countries
If we don’t have a warehouse in your area, you may Contact Us first to ensure that your location can be shipped. And we will happily ship to you from the nearest warehouse, however, it may take longer, depending on your country's customs fees, tariffs, or additional import duties, and it may cost a bit more.Please note that any customs, tariffs, or additional taxes are not included with the shipment cost and are the responsibility of the customer upon delivery.